Miscellaneous

Yes, we have separate FAQ's for each of our web sites. To read these please click on the site you require...

It is often right to tip people that are providing a service on holiday, as this can sometimes form up to 80% of their wage...

Please use the customer services form, or if your booking departs within 7 days call us on 0800485635.

We will do our best to respond to your email within 72 hours, however in peak periods this...

If you would like to find out more about the information we hold about our customers, how it is stored and how it is used, please view our Data protection...

Usual procedure means you will check-into your hotel on the afternoon of your day of arrival and will have to check-out in the morning on your day of departure. Note that for customers arriving in the morning, the hotel’s previous guests must have vacated the hotel on the day prior to your arrival for the room to be available. Likewise, the same goes for customers whose return flights depart in the morning - you will have had to check out of your hotel on the previous afternoon to ensure the hotel can prepare for the next guests.