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www.directline-citybreaks.co.uk is a tour operator specialising in Eurostar city breaks. Based at our newly refurbished offices in Croydon, South London, you will be working for a young and lively company dealing with customers seeking your help to coordinate Eurostar bookings with hotel reservations. The company is an accredited 'Investor in People' and committed to staff development.
The ideal candidate will have a confident and friendly telephone manner, excellent written and spoken English, and be able to work under pressure. He/she will be a good team worker with a fine attention to detail and accuracy.
Applicants for this position will need to show that they are:
- Bright and enthusiastic with a passion for travel
- Committed to delivering a high quality service to customers
- Literate and numerate with excellent written and spoken English language skills.
- Experienced in using Microsoft Office products, particularly, Word, Excel and Outlook
Previous call centre or travel experience is an advantage but not essential as full training will be given.
Full-time positions work a 5 day week (one day of which will normally be either Saturday or Sunday). We welcome applicants who would prefer a part-time position.
By achieving realistic targets, you can expect to earn £16,000 to £18,000 per annum (full-time), with excellent incentives for performance over target.
Other benefits include:
20 days p.a. paid holiday (in addition to statutory holidays), rising by one day p.a. to 25 days
Educational Travel opportunities
Discounted travel for you and your family
Training opportunities related to your work
To request an application form please forward your CV and a covering letter, to Natasha Akram at natasha.akram@directline-holidays.co.uk
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