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Customer services:
For any of the following issues please use our Customer Services area:
 - Upgrades
 - Cancellations
 - Payment Query
 - Complaints
 - Transfers
 - Insurance
 - Confirmation/Vouchers

You may also find our frequently ask questions (FAQs) section very helpful.

Travel Insurance: If you’ve purchased travel insurance. Your policy number is %%booking_ref%% 
Car hire: To hire a car please use our car hire page.
Terms & Conditions: Your booking is subject to the directline holidays booking conditions Full T&Cs

Have a great holiday!.

The Customer Services Team